Why did my doctor have to be so rude? My poor little boy :(

  I decided to take Joseph to the doctors this morning due to the fact the baby gaviscon was not helping his reflux and he still was obviously in pain.  I had been told by 3 doctors with callum who suffered similar symptoms that its just a phase.  I would like them to know that at nearly 2 he still has wind.  So today was determined not to walk away with nothing.
  In the thick snow with 3 children I took them to the doctors, not ideal but as it was a friday I didn't want to go to the out of hours.  As soon as I mentioned reflux she said ' is he being sick and putting on weight?' 'No' then he is fine.  I was shocked.  I started to read out a list I had brought in as when at the doctors my brain goes to mush, every one she rolled her eyes!! One thing is frequent hiccups that are very high pitched and last 20 mins +, her reply was '(laughs in a horrible doctor way) I can't do anything for hiccups'  I was angry by this point.  My reply was ' I know but I am trying to tell you all his symptoms.  She dismissed everything.  Just said he is healthy.  I cannot prescribe anything, I mentioned milk and another medicine, she asked the name in a abrupt way.  As I couldn't remember due to the fact I was gob smacked she then said ' I cannot hand out medicines we have a budget'.( gobsmacked by this comment).
  During the whole time Joseph was crying.  I said he is obviously in pain.  She then said there is nothing she can do.  I immediatly asked for a referral to the hospital as I need answers.  She was so dismissive, I said 'you are trying to tell me there is nothing wrong with my son, can you not hear him?' She did do the referral however I could tell she didn't want too.  She didn't look at Joseph, ask to look at him, feel his tummy.  What kind of care was this?  Did she think I would drag 3 children out in the freezing weather?  I was there for a dam good reason.  I mentioned that I am so close to feeling anxious again which is true.  Quite frankly she made me worse.  I had to hold back the tears to the car in which I phoned the other half who wrote a email of complaint.

  We did go to the out of hours this evening and spoke to a doctor that did listen but said only my gp can prescribe more than gaviscon.  That stupid doctor said he could have nothing.  Joseph got looked at and listened to each symptom and agreed it was reflux.  It helped that his son had it.  He said keep pushing which is good to hear from a doctor.

 I would like the first doctor to think... If you had terrible acid heartburn how would you feel if you were told to suffer and get on with it?  Stop being a robot (reflux is only vomiting milk and not putting on weight) learn the facts and do your job!!